Privacy Policy
Privacy Policy
Effective Date: August 18, 2026
Last Updated: August 18, 2026
Westcoast Auto Sales respects your privacy and is committed to responsibly handling the personal information entrusted to us.
This Privacy Policy explains how Westcoast Auto Sales collects, uses, discloses, retains, and protects personal information when you visit our website, communicate with us, submit a lead or credit application, sell or trade a vehicle, purchase or finance a vehicle, receive service, or otherwise interact with us.
This policy is intended to address applicable privacy requirements, including California privacy laws. Certain financial information may also be governed by federal financial privacy laws and separate notices provided in connection with financing transactions.
1. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Identification and Contact Information
This may include your:
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Name
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Mailing or residential address
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Email address
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Telephone number
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Driver's license or other identification information
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Date of birth
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Signature
Vehicle and Transaction Information
This may include:
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Vehicle identification number (VIN)
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Year, make, model, mileage, and vehicle condition
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Trade-in or vehicle ownership information
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Purchase and transaction history
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Registration and title information
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Service and maintenance information
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Vehicle photographs or information you provide when requesting an appraisal or offer
Financial and Credit Information
When you apply for financing or conduct certain transactions, we may collect information such as:
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Credit application information
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Income and employment information
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Housing information
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Financing information
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Down payment information
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Credit-related information
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Information necessary to verify identity or process financing
Credit information may be provided to lenders, financial institutions, credit reporting agencies, identity-verification providers, and other parties as permitted or required by law.
Internet and Electronic Activity
When you use our website or digital services, we may automatically collect information such as:
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IP address
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Browser and device information
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Device identifiers
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Pages viewed
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Links or advertisements interacted with
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Referring website
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Date and time of visits
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Website activity and interactions
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Cookie and similar technology information
Communications
We may collect communications between you and Westcoast Auto Sales, including inquiries submitted through our website, email communications, text messages, telephone communications, chat interactions, and other correspondence, subject to applicable law.
2. How We Collect Information
We may collect personal information:
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Directly from you
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Through our website and online forms
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Through credit applications
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When you purchase, finance, trade, sell, or service a vehicle
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Through telephone, text, email, or chat communications
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From financial institutions and lenders
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From credit reporting and identity-verification providers
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From vehicle-history and automotive information providers
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From advertising and analytics providers
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From dealership technology and service providers
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From other sources permitted by law
3. How We Use Personal Information
We may use personal information to:
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Respond to vehicle inquiries
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Process vehicle purchases, sales, and trade-ins
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Provide vehicle appraisals
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Process and evaluate financing requests
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Submit financing applications to appropriate lenders
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Verify identity and prevent fraud
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Complete registration, title, and transaction documentation
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Provide customer service
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Schedule appointments
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Communicate regarding vehicles, transactions, financing, or services
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Maintain customer and transaction records
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Operate and improve our website
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Measure website performance
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Understand customer interests
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Personalize website and advertising experiences where permitted
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Conduct marketing and advertising
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Protect our customers, employees, dealership, and systems
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Detect and prevent fraud, misuse, or security incidents
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Comply with legal, regulatory, accounting, and contractual requirements
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Establish, exercise, or defend legal claims
We will not use personal information for materially different, unrelated, or incompatible purposes without providing appropriate notice where required by law.
4. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our dealership, complete a requested transaction, provide financing, deliver services, or comply with law.
Recipients may include:
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Banks and credit unions
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Automotive finance companies
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Credit reporting agencies
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Payment processors
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Vehicle service and warranty providers
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Insurance and GAP providers
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DMV and other governmental agencies
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Vehicle-history and valuation providers
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Dealership management, CRM, website, and technology providers
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Advertising and analytics providers
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Professional advisers
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Fraud-prevention and identity-verification providers
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Law enforcement, courts, regulators, or governmental authorities when legally required
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable law.
5. Sale and Sharing of Personal Information
California privacy law defines "sale" and "sharing" more broadly than the ordinary meaning of selling information for money.
Certain website advertising, analytics, cookies, pixels, or similar technologies may constitute a "sale" or "sharing" of personal information under California law even when no money is exchanged for the information.
Where required, California residents may request to opt out of the sale or sharing of their personal information.
Westcoast Auto Sales will honor legally recognized opt-out preference signals, including qualifying browser-based signals, where required by applicable law.
6. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, analytics technologies, advertising technologies, and similar tools.
These technologies may be used to:
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Operate website functionality
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Remember preferences
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Measure website traffic and performance
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Understand how visitors use our website
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Improve our website and advertising
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Measure advertising effectiveness
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Present advertising that may be relevant to users
Where required by applicable law, users may be provided mechanisms to manage certain privacy preferences.
Disabling cookies may affect some website functionality.
7. California Privacy Rights
Subject to applicable law and certain exceptions, California residents may have the right to:
Right to Know
Request information regarding the personal information we have collected, used, disclosed, sold, or shared.
Right to Access
Request access to specific personal information we maintain about you, subject to applicable verification and legal limitations.
Right to Delete
Request deletion of personal information we have collected from you, subject to legal exceptions and record-retention requirements.
Right to Correct
Request correction of inaccurate personal information maintained about you.
Right to Opt Out of Sale or Sharing
Request that we not sell or share personal information as those terms are defined under California law.
Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, you may have the right to request limitations on certain uses or disclosures of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising applicable privacy rights.
8. Exercising Your California Privacy Rights
California residents may submit applicable privacy requests through the privacy request methods designated by Westcoast Auto Sales on our website.
Before fulfilling certain requests, we may need to verify your identity.
Verification information will be used for the purpose of processing and responding to your privacy request.
An authorized agent may submit certain requests on your behalf as permitted by California law. We may require appropriate documentation establishing the agent's authority and may independently verify your identity where permitted.
Certain information may be exempt from a privacy request because of federal or state law, transaction-record requirements, fraud-prevention obligations, financial privacy requirements, or other legal exceptions.
9. Financial Information and Federal Privacy Laws
Westcoast Auto Sales may arrange or facilitate vehicle financing and, in connection with those activities, may be subject to federal financial privacy and information-security requirements, including provisions of the Gramm-Leach-Bliley Act (GLBA) and applicable Federal Trade Commission regulations.
Information collected in connection with financing may therefore be governed by additional privacy notices and legal requirements.
Where required, customers will receive applicable financial privacy notices separately.
10. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, destruction, use, modification, or disclosure.
These measures may include access controls, authentication measures, employee procedures, vendor oversight, network and system protections, and other safeguards appropriate to the nature of the information.
No information system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legal, regulatory, accounting, fraud-prevention, transaction, warranty, dispute-resolution, and record-retention requirements.
Retention periods may vary depending on the type of information and our legal obligations.
When determining appropriate retention periods, we may consider the nature and sensitivity of the information, the purpose for which it was collected, legal requirements, and operational needs.
12. Text Messages, Calls, and Marketing Communications
If you provide your telephone number or email address, we may communicate with you regarding your inquiry, transaction, appointment, financing request, or other requested services.
Marketing communications will be handled in accordance with applicable consent and communications laws.
You may opt out of marketing communications using the instructions provided in the applicable communication.
Opting out of marketing communications does not necessarily prevent us from sending transactional, account-related, safety, legal, or other non-marketing communications.
13. Children's Privacy
Our website and dealership services are intended for individuals shopping for, purchasing, financing, selling, trading, or servicing vehicles and are not directed toward children.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If we discover that information was collected in violation of applicable children's privacy requirements, we will take appropriate steps to address it.
14. Third-Party Websites and Services
Our website may contain links to third-party websites or integrate services operated by other companies.
Those companies may maintain their own privacy policies and practices. Westcoast Auto Sales is not responsible for the privacy practices of unaffiliated third-party websites or services.
We encourage users to review the privacy policies of third parties before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable law.
When the policy is updated, we will revise the Last Updated date above and provide additional notice when required by law.
16. Contact and Privacy Requests
For questions regarding this Privacy Policy or to exercise applicable privacy rights, please contact Westcoast Auto Sales using the privacy contact methods provided on our website.
Westcoast Auto Sales
Montclair, California
Additional privacy-request methods, including any required toll-free number, online request form, and California opt-out mechanisms, should be displayed on our website where required by applicable law.
